Canopius
Deliverables:
• Development • UX Design • Legacy System Modernisation • Digital Transformation • Remote Team Upscaling •
Canopius, a leading global speciality insurer, needed an advanced platform to perfect policy management, geolocation tracking, and dynamic coverage for its Marine War arm.
Canopius partnered with Cogworks to swiftly deliver an innovative digital platform to streamline business efficiency and drastically improve customer satisfaction.
Fragmented Systems: The Problem in Insurance
Canopius faced significant challenges in managing its Marine War Insurance policies:
Manual, Paper-Based Processes: Canopius relied on paper-based workflows, which caused inefficiencies and increased the risk of human error.
Complex Risk Management: Tracking global vessel movement and assessing risk was time-consuming and error-prone.
Fragmented Communication: Policy updates and notifications to underwriters, agents, and customers were disjointed and lacked real-time data integration.
Solving Insurance Challenges with Digital Transformation
How we've helped Canopius drive a seamless global insurance operation.
Our real-time capabilities track vessels worldwide, helping Canopius monitor risk and adjust policies quickly.
Custom-built automatic alerts and policy updates work together to provide seamless and accurate insurance coverage based on vessel activity.
Our solution eliminates the need for paperwork and digitalising processes to reduce errors and speed up policy management.
Regular feedback fueled the collaboration and rapid delivery of a pioneering platform that fits the business needs.
We had one dev when Cogworks onboarded. As well as resource, it was the expertise and guidance from Cogworks that helped design and develop a successful product"
Louise Doyle • Head of Digital Products • Canopius
The Impact on Business and User Experience
Results:
60% reduction in policy management time: Automating key processes allows Canopius to free up agents for more strategic tasks.
40% faster response times: Real-time geolocation tracking and war zone mapping reduce human error and ensure accurate, prompt policy adjustments.
Unparalleled user experience: Underwriters and agents can confidently navigate the interface, benefiting from real-time updates and more accurate data.
Future-ready, the platform is built on Azure and designed for scalability and flexibility, enabling Canopius to easily adapt or expand into new markets.
Ensuring Digital Growth for Canopius
The collaboration with Cogworks delivered a powerful platform that has positioned Canopius as a forward-thinking, innovative leader in the insurance space.
By streamlining processes, improving risk management, and reducing reliance on manual workflows, Canopius has set itself apart from competitors.
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