5 Tips to Keep Your Zoom Call Secure

As a Cyber Essentials Plus partner, our priority is to protect our organisation online. These 5 tips will help to keep your Zoom conversations safe and secure.

The majority of the Cogworks team has been working remotely for a long time, and video conferencing has been an essential part of our daily working lives. It's become a valuable business tool that we can’t do without.

Audio conferencing has its place, but adding video gives that extra personalization that hearing a voice or replying to a Slack message can’t ever provide.

Over the years, we’ve used several different platforms, focussing on Zoom around three years ago. We’ve found Zoom to be the highest quality and most stable platform we’ve used...(and we’ve trialled a fair few!).

As long-term users of Zoom, I thought it might be helpful to share some hints and tips to help you keep your calls and your account as secure as possible:


1. Make sure you are using the most up-to-date version!

As with any software, keeping up-to-date with releases is essential to ensure you use the most stable and secure version. To improve security, Zoom has recently released many new features to reduce the risk of unwanted activity on your calls. 


2. Don’t use your personal meeting ID.

When creating a meeting in Zoom, you are given two options:

1. Use your personal meeting ID.

2. Generate a meeting ID automatically. 

We’d suggest that you don’t use your personal meeting ID and always create a new unique ID for each new meeting. 

Your ID is fixed and doesn’t change unless you manually do so. If, for some reason, someone were to guess your ID (or save it and accidentally click on the meeting link), there is the danger that they could jump into a meeting you have in progress. Generating a new unique user ID each time is much safer as it limits the possibility of someone else guessing the nine to 11-digit number...


3. Always set a password for the meeting.

Until recently, passwords were not automatically turned on, meaning you could quickly fire up a meeting with no password. It is good practice to check your settings to ensure that every time a meeting is started, it automatically adds a password.


4. Don’t share your entire desktop when sharing content.

As with any screen-sharing application, showing your entire desktop on a call has risks. Sensitive emails could pop into your inbox or that embarrassing notification that pops up while you are mid-presentation from your wife, kids or colleague! It’s safer only to share the application window that contains the items you want to share; this prevents everyone from seeing anything else.


5. Use the waiting room.

You can activate a waiting room so no one can jump into your meeting uninvited. This is a great way to avoid unwanted guests diving into your meeting in the unlikely event they should guess your meeting ID and password! 

To avoid disgruntled entrances to a Zoom meeting, it’s always handy to turn on the notification sounds to alert you that your colleagues are “knocking at the door.”...


Stay safe.

As a Cyber Essentials Plus partner, we prioritise protecting our organisation online. One way we do that is by taking extra care in "settings" to keep risks to a minimum. 

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